Terms and conditions
Welcome to VIDEUNG OF SWEDEN and our Website, videungofsweden.eu. These Terms and conditions (\the “Terms\”) apply when you as a consumer ( \”You\”), place an order through or use videungofsweden.eu and associated pages (the \”Website\”). These Terms constitute an agreement between you and Videung of Sweden OU, reg. No. 14884250, Lastekodu 25, 10113, Tallinn ( \”Videung of Sweden\” or \”We\”) and by placing an order through or by using the Website you agree to these Terms. We ask that you carefully read the Terms before further use of the Website.
All purchases made through the Website are intended for non-commercial use only and by placing an order through the Website you confirm that you are an end consumer. Upon suspicions of you purchasing for commercial use, Videung of Sweden reserves the right to request proof of you being an end consumer and to deny or cancel your order until such proof has been provided by you.
PROCESSING OF PERSONAL INFORMATION
When shopping on the Website, we will store some of your personal information in order to carry out your purchase. You have the right to request access to your data, and if any information is incorrect, you can have it changed or removed. Videung of Sweden does not store or handle any banking or credit card information. We may also use cookies, e.g. to enhance your experience of the Website.
You can read more about how we use personal information and cookies in our privacy policy.
PRICES, FEES AND PAYMENT
After placing an order, We will send a confirmation of your purchase to your email address. We recommend that you save the confirmation to facilitate any contact with our customer support in relation to your purchase.
By placing an order on the Website you confirm that you are over the age of 18. We reserve the right in individual cases to deny or change your order e.g. if you have given false personal information and/or have any record for non-payment of debt.
We accept credit cards such as VISA, Mastercard and other local payment options. If your choice of payment method is not working at the time of your purchase, Videung of Sweden reserves the right to change payment method.
All prices set out on the Website are in EUR. If an order is placed from a country outside of the EU, the prices are excluded VAT. Orders shipped to countries outside of the EU may be subject to local VAT, import duties and/or taxes, which are levied once your package reaches your delivery address. You will be responsible for the payment of such import duties and taxes. It should be noted that Videung of Sweden has no control over these charges and, since these charges are different in different countries, Videung of Sweden cannot predict the amount. Please contact your local customs and/or tax office for more information.
DELIVERY AND CANCELLATION
We ship our products worldwide and the estimated delivery date depends on the country and the shipping alternative you choose. In the event that the delivery is delayed, which causes you to no longer wish to complete the purchase, the responsibility is yours to make a cancellation. You shall contact Videung of Sweden’s customer support and a cancellation is not valid until you have received a confirmation from Videung of Sweden. In the event that the item has already been processed, you are obliged to receive the order. This does not limit your right to cancel the order.
If a product is no longer offered, Videung of Sweden has the right to cancel the purchase and issue a refund. We will notify you of a refund or if a similar product is available. Videung of Sweden’s responsibility for errors in connection with delivery is limited to what is set out in these Terms.
In the event that an order is delivered to a pick-up point and you fail to retrieve the package in time, We reserve the right to take out a fee to cover any additional costs. A fee is 40 EUR.
If your product has been damaged during transport, you must report it as promptly as possible to Videung of Sweden’s customer support – kontakt@videungofsweden.com.
RIGHT OF WITHDRAWAL
You have the right to withdraw your purchase for a full refund within 14 days from receiving your order by returning your product. Your right to withdraw your order or to exchange a product is provided the product and packaging is in the same condition as when you received it and in its original containers with labels and protective stickers intact. This does not limit your right to carefully open and examine the product. However, if the product is not in such condition that can be expected upon the return, We have the right to deduct an amount from the refund corresponding to the product’s decline in value.
Your right to withdrawal does not apply in relation to such products that have been produced according to your special requirements or which are clearly tailored to your personal wishes, e.g. products with a customized variation or print, such as personalized monograms.
For the withdrawal to be processed by Videung of Sweden, you have to report it to Videung of Sweden’s customer support by sending a e-mail with your order information to kontakt@videungofsweden.com. Please note that you will be responsible for booking and paying the freight for the return package.
We will pay your refund as promptly as possible, but no later than within 14 days from the date we’ve received the product and registered the return or you have proven that the product has been sent back. The refund will be made to the source of original purchase, unless otherwise agreed or deemed necessary.
DISCLAIMER
Videung of Sweden has no responsibility in relation to errors in images, product description or technical specifications, incorrect prices or discount codes and price adjustments (such as changes in prices from suppliers or currency fluctuations), or inaccurate information regarding whether an item is in stock set out on the Website. Videung of Sweden has the right to correct any such errors and to change or update information at any time. If an incorrect price has been entered for an item that you have ordered, We will notify you and await your approval of the corrected price before continuing with the order.
All pictures on the Website must be exclusively seen as illustrations. Such illustrations cannot be guaranteed to reproduce the goods you receive, or the product’s exact appearance, features or origin.
The Website and all the content on it is owned by Videung of Sweden or its licensors. The information and all content is protected by intellectual property and marketing laws. This means that trademarks, trade names, product names, images, graphics, design, layout, and information about products, services, and all other content (excluding user generated content) may not be copied or used without written approval from Videung of Sweden.
Videung of Sweden is not liable for any damage on other items caused by your use of the purchased products or any loss suffered by you caused by the same provided your use has been made in accordance with any applicable user guidelines and with proper care.
Our liability to you for any loss or damage arising in connection with your order on the Website is limited to the total amount of your order. Videung of Sweden has no liability for indirect losses.
FORCE MAJEURE
Videung of Sweden shall not be liable for any damages, loss or penalties caused by the non-performance in accordance with these Terms due to circumstances out of its control including but not limited to in case of war, warlike events, civil war, revolution, rebellion, government action, strike, lockout, blockade, natural catastrophes or similar event, technical problems, failure of electrical / telecommunications / data communications or other communications, as well as defects or delays in services from subcontractors due to circumstances stated herein. If such circumstances occur, We will try to inform you.
CHANGES TO THE TERMS
Videung of Sweden reserves the right to modify these Terms at any time. Any changes to these Terms will be posted on the Website. Changes apply from the time they are set out on the Website and are able for you to review.
These Terms were last updated on 2022-04-22
COMPANY INFORMATION
VIDEUNG OF SWEDEN OU
RÜÜTLI 4, 10130 TALLINN
Contact information:
Videung of Sweden support e-mail: kontakt@videungofsweden.com
